Home Local Maryland Government Announcement Originally published February 17, 2012

Baltimore Gas and Electric Company Restores Natural Gas Service to Nearly Half the Customers Affected by this Week’s Gas Main Break and Expects Service to Majority of Customers to be Restored by Saturday

More than 12,000 gallons of water pumped from gas main; pumping will continue until main is completely free of water and sediment

Customers in need of assistance urged to contact Baltimore City’s 311 non- emergency hotline or call 443-263-2220

BALTIMORE, Feb. 17 2012 – Baltimore Gas and Electric Company (BGE) today announced that by late Friday it expects natural gas service to be restored to nearly 50 percent of the customers affected by Tuesday’s gas main break, which was caused by a non-BGE crew making repairs to a Baltimore City water main. The break occurred in the 300 block of Millington Avenue between Wilkens and Frederick Avenues. The utility expects service to the majority of remaining customers to be restored by Saturday. As a reminder, before restoring service, BGE will have to enter each affected home and business to check gas piping, gas meters and gas-fed furnaces and appliances to ensure it is safe to reintroduce natural gas. If BGE discovers safety issues beyond the meter, such as with gas-fed furnaces and appliances, service will be restored up to the meter and customers will be advised to work with Baltimore City to address the issues beyond the meter so that service can be restored to the home or business. For safety purposes, customers should always ask to see the photo identification of people requesting entry into their homes or businesses. Approximately 1,000 buildings were affected by this incident, of which approximately 30 percent were vacant, bringing the estimated total number of households impacted to approximately 700.

“More than 200 BGE, contract and out-of-state utility personnel from Philadelphia-based PECO have been working tirelessly to fix the broken main, purge water and sediment from the main and restore natural gas service to our customers,” said Jeannette M. Mills, senior vice president and chief customer officer for BGE. “BGE has been working very closely with Baltimore City to access vacant properties and to ensure a coordinated response. BGE sincerely appreciates the cooperation of Baltimore City and the patience and understanding of our customers as we worked through this challenging event together.”

While service to the majority of customers affected by this incident is expected to be restored by tomorrow, there will likely be a few scattered, isolated buildings where service is not restored until early next week. Any customer whose service has not been restored by early next week, should contact BGE at 410-685-0123.

Customers should refrain from using unsafe heat sources and those who elect to use space heaters are strongly urged to do so safely. Space heaters should not be plugged into extension cords, left running unattended, or in close proximity to flammable items such as window treatments.
Customers should always follow manufacturers’ instructions when using space heaters.

BGE, , headquartered in Baltimore, is Maryland’s largest gas and electric utility, delivering power to more than 1.2 million electric customers and more than 650,000 natural gas customers in Central Maryland. The company’s approximately 3,000 employees are committed to the safe and reliable delivery of gas and electricity, as well as enhanced energy management, conservation, environmental stewardship and community assistance. BGE is a subsidiary of Constellation Energy,  , a FORTUNE 500 company also headquartered in Baltimore, with subsidiaries that generate, sell and provide other energy-related services to customers throughout North America.