The Maryland Transit Administration (MTA) recently named veteran employee Tony Brown the Top Bus Operator of the year. The initiative is designed to recognize top performers within the agency.
“Tony Brown is one of our best,” MTA Administrator Ralign T. Wells said in a statement. “He takes the job seriously and exemplifies what we want to see in our operators: someone who always has public service in mind. Tony maintains an outstanding safety record and I’m proud to name him MTA’s Top Operator of the year.”
Brown, who works for the MTA’s Northwest Bus Division, has been employed at the agency since 1991.
The Top Operator award is determined by data tracked through a performance evaluation system. Employees are ranked based on their performance in various categories including accidents, attendance, logging in on the radio and farebox and on-time performance. The operator with the best combined score in the aforementioned categories is then named Operator of the year.
“Professional bus operators do so much more than just drive a large vehicle,” Wells said in a statement. “Tony typifies so many of our great MTA operators who combine demonstrated skills with an outstanding attitude to provide quality service for our customers. “